The service at a glance...
FOR OVER 25 YEARS!
ÉDUCATION-COUP-DE-FIL is a free and anonymous service which provides professional counseling by telephone with a mission to contribute, with a preventive and supportive approach, to the well-being of families, by helping them understand and solve problems related to education and the relationship between parents and children in everyday life.
• The consultations are done by TELEPHONE only, either in French or in English.
• WE TAKE AS MUCH TIME as is necessary to listen to and understand the person who calls. Our consultations do not have a time limit.
• WE OFFER THE POSSIBILITY OF FOLLOW-UPS, always anonymous, with the same counselor. This personalized approach makes it easier to work on the more complex problems.
CERTIFIED PERSONNEL
Since its inception, the staff of counselors at ÉDUCATION-COUP-DE-FIL consists of licensed professionals with degrees in social work, psychology or psychoeducation. All have many years of experience in their field and a recognized expertise in intervention with families.
FOR ALL FAMILIES!
• For any parent and any adult who assumes a responsability towards a child or an adolescent.
• For young people, whatever their age and reason for calling.
• Our service is also accessible to ADOPTIVE PARENTS since February 2006. This service is offered by professionals well versed in the realities of adoption and the needs of adoptive parents regarding the education of children and family relations.
• Our consulting work regularly brings us to propose, as a complement and as further support, other available community resources: youth services, mother-child activities centers, resources for parents, support groups and other activities, etc.. We suggest, if necessary, appropriate reading material.
• We refer to the appropriate resources all service requests requiring special assistance outside of our jurisdiction, either by their nature or by their degree.
SCHEDULE
Days: Monday to Friday from 9:00 AM to 4:30 PM
Nights: Wednesday and Thursday from 6:30 PM to 9:00 PM
The service is available from September to June (school year)
Numbers to reach us
Telephone: 514-525-2573
Toll free: 1-866-329-4223
↑ - Click the blue bars to read the texts - ↑
Albums for children
As a complementary service, two albums made for children between 3 and 7 years are available.
• 4 stories to help children become happy again.
(Also in French version)
• 6 Histoires pour mieux vivre entre frères et soeurs.
(French version only)
To see the album descriptions, clic here.
Workshops for adults
In the same context of complementary services, two workshops are offered on the theme of post-separation and the parenting experience, titled "L'Après-séparation et le vécu parents-enfants". (workshop in French)
• One is for separated parents and recomposed couples.
• The other is for professionals in the field.
The workshops are group sessions consisting of 8 meetings and are offered 3 times a year.
Financing
ÉDUCATION-COUP-DE-FIL is a non-profit organisation, supported primarily by:
• Centraide
• Ministère de la Famille et des Ainés du Québec
• Private Donations
To make a donation
You can send a money order or cheque, payable to the order of ÉDUCATION-COUP-DE-FIL,
to the following address:
911, rue Jean-Talon Est, Bureau 226, Montreal, Quebec, H2R 1V5
For each donation of 20$ or more, an official tax receipt will be issued.
You can also donate online by clicking the "Donate now through CanadaHelps.org" button. CanadaHelps is a body that was created to facilitate gifting to charities. The process is simple, fast, secure and convenient.
On behalf of our staff, our volunteers and all of the families that will benefit from your generosity, please acknowledge, respected donors, our most sincere thanks and recognition.
Who can call?
All familly members - parents, steps parents, grandparents, teenagers and children. Daycare workers, teachers and others are also welcome to call.
Callers are usually referred by:
• Word of mouth from satisfied customers.
• Family, friends, colleagues, or others.
• Public sector organizations such as: Health and Social Service centres, schools, daycare centres, family mediation services, hospitals, child-psychiatry clinics, youth protection services, etc.
• Private and community organisations: family associations, women's shelters, family daycares, youth centres.
• Various media outlets: newspapers, magazines, television, radio, internet, etc.
• Professionals in private practice.
• Other sources
Why call?
For what kind of concerns can someone call ÉDUCATION-COUP-DE-FIL? There are three types of consultation requests:
• A transitional or specific need for which only one call is necessary. For the most part, these parents will call back a few weeks later regarding another situation that preoccupies them.
• More complex issues requiring short term follow-ups, which usually require three or four subsequent calls.
• The need for a long term intervention, favouring the development of parenting skills and preventive measures.
Nature of calls
Calls are usually for difficulties related to:
• The development of newborns, toddlers, youth, pre-teens and teens;
• Daycare or school related behavioural problems;
• Sibling rivalry;
• Divorce, separation;
• Post-adoption situations;
• Feelings of helplessness or guilt in parents;
• Reactions to traumatic events; etc...
Examples of caller concerns
• "At kindergarten, my little boy has been tearing up the other kids' drawings."
• "My 3 year-old doesn't like our new baby. She is very aggressive with him."
• "I am 14 years old and my mother is always telling me what to do. Come on, I'm not a baby anymore!"
• "Since the separation, I hardly recognize my son. He's getting hostile and he seems depressed."
• "As a stepmother, I'm not always sure about what I should do when my son and his stepbrother start fighting."
• "Our adopted daughter is 7 years old. Recently, she cries a lot, she refuses to see her friends and is often complaining of stomach-aches in the morning. Today we had to bring her to school against her will."
How to reach us
For more information about us or our services,
please call.
Tel: 514-525-2573 — Toll-free: 1-866-329-4223
Fax: 514-525-2576 — Email: ecf@bellnet.ca
To see a flyer describing our services click here.
(You can print it)
Search
